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egs4029 · 03-07-03, 04:20 PM

I am really getting frustrated with my Axim. Okay, heres the deal. I got my Axim last week, and after a day of using it, it said the backup battery was low and i needed to change it. I knew this couldnt be true, so I searched the forums and saw that the battery seating could be the problem. So I popped out the battery and popped it back in, and it worked. I also put a piece of foam in the battery compartment so it would sit tightly, and I thought this would rememdy my problem. Wrong, it happened again, and I took the battery out and put it back in, and it would work. This keeps on happening, but now when it happens and the message pops up, I cant click on OK to make it go away, well I cant click on anything. I tried removing the battery and putting it back in, but sometimes it works, sometimes it doesnt. Right now, I cant get into my Axim because I cant click on the OK message. I even try doing a soft reset, and this doesnt even work. This happened to me yesterday, so I did a hard reset, hoping this would remedy my problem. Wrong again, the same problem occured this morning. I talked with DELL support, and they told me it could be the battery, which I know it isnt because I bought two new batteries and tried them. I called back, and they guy said there was a new Firmware revision that I could download within the next couple of days, but how am I supposed to download it if I cant even get into my main screen. I am going to try DELL support tommorrow, it would be really nice if they just would send me another one, but they keep saying its a software problem. I would like input from you guys on anything that I should try to get my Axim back to working condition without the battery warning popping up.

I also just tried something else. When I take the battery out all together. I get the message to pop up, but it always me to click on OK and I can use my Axim. So it may very well be a software problem, and I may have to wait until DELL puts the download on their website. Has anyone else had this problem before.

03-07-03, 04:20 PM	#1 (permalink)
egs4029 Aximsite Prospect Join Date: Feb 2003 Location: Ann Arbor Michigan Posts: 2 Thanked 0 Times in 0 Posts	Problem after problem I am really getting frustrated with my Axim. Okay, heres the deal. I got my Axim last week, and after a day of using it, it said the backup battery was low and i needed to change it. I knew this couldnt be true, so I searched the forums and saw that the battery seating could be the problem. So I popped out the battery and popped it back in, and it worked. I also put a piece of foam in the battery compartment so it would sit tightly, and I thought this would rememdy my problem. Wrong, it happened again, and I took the battery out and put it back in, and it would work. This keeps on happening, but now when it happens and the message pops up, I cant click on OK to make it go away, well I cant click on anything. I tried removing the battery and putting it back in, but sometimes it works, sometimes it doesnt. Right now, I cant get into my Axim because I cant click on the OK message. I even try doing a soft reset, and this doesnt even work. This happened to me yesterday, so I did a hard reset, hoping this would remedy my problem. Wrong again, the same problem occured this morning. I talked with DELL support, and they told me it could be the battery, which I know it isnt because I bought two new batteries and tried them. I called back, and they guy said there was a new Firmware revision that I could download within the next couple of days, but how am I supposed to download it if I cant even get into my main screen. I am going to try DELL support tommorrow, it would be really nice if they just would send me another one, but they keep saying its a software problem. I would like input from you guys on anything that I should try to get my Axim back to working condition without the battery warning popping up. I also just tried something else. When I take the battery out all together. I get the message to pop up, but it always me to click on OK and I can use my Axim. So it may very well be a software problem, and I may have to wait until DELL puts the download on their website. Has anyone else had this problem before. Last edited by egs4029; 03-07-03 at 04:30 PM.