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lol...calm down buddy...you openly admit that you installed this program and it is well known that it causes the exact issues that you are discussing. And yes, I did bash dell's poor support base, but decided to try a replacement unit, which worked better. Now, you're scaring people who might want to buy one of these because you make it sound like the device just naturally has, "lockups, slow response time" instead of telling people why you have these issues.
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