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It works some, just not completely. Sometimes it works in PIE for scrolling, other times not. And the center button - sometimes it works (like to select things), but other times not (like when you enter the notes of an appointment - it won't come back out of the notes). I didn't know that it was defective until I was talking to a long-time PPCr about it. I asked him if there was any 3rd party software to improve the functionality of the d-pad (coming from Palm, there's a 3rd party solution to everything) and that's when I discovered it wasn't working. (He has a X30 mid)
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