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Old 06-22-04, 09:02 AM   #6 (permalink)
jfarr
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Here's a newbie that has tried all of that, and still nothing.

Let me qualify that a little. I upgraded to an X30 and sold my X5 to a coworker. He's running Win2k Pro and he went and hooked up the cradle before installing the software. Now ActiveSync won't find the device.

We installed the drivers from the CD (right-clicked the INF file and chose "Install") but still nothing. We've had every version of ActiveSync from 3.5 forward on the machine, but still nothing. The Device Manager does not list any unknown devices or anything like that, so we don't have any to uninstall and reinstall per other threads I've seen here. The Windows event viewer isn't logging any unusual events and we've tried about a thousand install-and-reboot cycles on the USB drivers.

We've also tried both a soft and hard reset of the Axim with no success.

So at this point, what are our options? Wiping and reinstalling Win2k is not an option at this point.

Thanks in advance, gang.
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