Philipp

After waiting the required three weeks and finally receiving my Axim 400, I charged it the recommended four hours and turned it on. First I got the vertical static lines across the screen then it displayed a blank screen. I did a soft then a hard reset and everything came back OK. I synced it to Outlook and added a few notes, than I got a blank screen again. After playing with it, the screen came back then showed an upside down and reversed image on the screen. If you held it upside down and looked in the mirror, it would read OK. Another hard reboot, looks Ok, decided to try using it without doing a sync, but after about ten minutes, the screen went blank again then came back upside down and backwards. Called tech support, was on hold for about five minutes, told the guy what was happening and he laughed! Said that he had never heard that one before and would not even attempt a "fix", then ordered a new one to be shipped out Monday, should be here Tuesday. It may take some persistance, but once you talk to the right people, they do try and make things right. Sorry for the long post, but just had to tell my story.