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i had the same problem b4, the catch is that u have to figure out which program listed in Norton firewall sittings that activesync uses. i couldn't do that so i used the simplest way i removed all programs in Norton firewall sittings so that afterwards Norton firewall will ask me when a program tries to connect to the PC and do i want to allow that connection and when u use active sync it will give u this message and u just click permit and check "allways use this action with that program" box and u will never have any problems with active sync again. i hope that this was of help to u.
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