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Old 03-09-03, 03:10 PM   #5 (permalink)
Mayoke
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Join Date: Feb 2003
Location: Norcross, Georgia
Posts: 22
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Tried it

Took the screen protector off. After it sat for a while, it did it again. I pulled up the stylus cal and it wouldn't respond at all. I called Dell and they walked me through a hard reset even though I had already done one to get it to work. It worked again just like last time. It was off for an hour or so and it's not working again. There is no screen protector on. Something is goobery. I'm calling back, I have a case number, hopefully they'll just send me a new one. I'll miss my baby.

Still not really upset even. Stuff happens. Customer support was friendly enough. I'm kinda upset that they made me do a hard reset again but I understand that they have protocol software that steps them through things so they are just doing their job.

I'll just hope the next one works better. :)
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