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Thought I might clear myself as to wheather the device was in the cradle or not....
Yes it was in the cradle and it still not not recognize the device when the device was placed in the cradle.
I assume that when the device was inserted in the cradle the ol wizard will pop up and ask were the driver is located. This does not happen.
My Computer, Hardware, does show that there are USB Hubs available, but no special dells in the list.
When the pocket PC is in the Cradle, it is turned on, I can see the screen lit up. Also the DELL in blue lights up on the cradle.
The user is suppose to bring in a another cradle to try.
By the way.... I loaded the software first as instructed by the instructions labeled IMPORTANT! Load software first. Then connect device to the USB port. Made sure the port worked on both the Win98 and WinXP Pro by plugging in a scanner. Scanner installed and was recognized as a new device.
I appreciate your help.
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