Mobility Site - View Single Post

03-11-03, 03:49 PM

I fought today with Dell phone Customer Care and tech support about information that should be at their web support page.

1 ----
I could not enter my service tag number to access their support area. I got several "stories" about that, and misdirections, until someone (in a different support area) gave me another service tag so I could access the support area.
Has anyone been able to enter their Axim service tag number to identify yourself as an Axim owner?

2 ----
Is there anything on the Dell support page that is not in the User Guide that comes with the Axim? I don't think I found anything?

03-11-03, 03:49 PM	#1 (permalink)
uzziah0 Guest Posts: n/a	Service Tag & Axim web support at Dell I fought today with Dell phone Customer Care and tech support about information that should be at their web support page. 1 ---- I could not enter my service tag number to access their support area. I got several "stories" about that, and misdirections, until someone (in a different support area) gave me another service tag so I could access the support area. Has anyone been able to enter their Axim service tag number to identify yourself as an Axim owner? 2 ---- Is there anything on the Dell support page that is not in the User Guide that comes with the Axim? I don't think I found anything?