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Originally posted by as77
What I read here is not official either in that sense, so then don't quote Chris or anyone else.
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I know Chris and who he contacts so I feel safe in that assessment. If you don't that is fine. I'm not forcing you to take it as fact.
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Don't come with the Terms and Conditions to me. What are you, a lawyer? Whatever it says, what happened is still deception. Just read those forums. Lots of people were led into thinking that an upgrade would be offered. They were glad and they commended Dell for listening to them.
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Ignorance is not an excuse. I'm not a lawyer, but I do understand how Dell works. Frankly the Community Forums are worthless and you shouldn't be there for any reason.
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How do you know the Terms and Conditions is official anyway? Maybe just some webmaster put it there, that doesn't mean it's official.
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