|
I didn't say that I don't believe the info from Aximsite. I do believe it. What I'm saying is that it's not more official in any sense than what Dell-Rollie reports at the Dell forums. You guys here make us sure that your info comes from a very authentic source. He there says the same thing. None of it is official in the sense that 1. there was no official press release from Dell, 2. the persons who provided the info don't want to be named (I wonder why) and we don't know who they actually are.
However, if a Dell employee whose job is to communicate with customers on the Dell website says that he has been authorized to tell us the following info then that is something that should be given credit and obviously lots of customers will take it seriously. Whatever the freaking Terms and Conditions says, what Dell did (i.e. let that apparently false info from their employee appear on their website) was definitely sufficient to deceive the customers. I mean customers are completely justified in feeling deceived after this incident. Arguing that one should have read the Terms and Conditions is a lawyerish stance that ignores the realities. If a company deceives you then that is deception even if they can show you some fine print to cover their backsides. It may not be deception in a strictly legal sense but it is deception by any everyday definition of the word and customers do not appreciate it.
|