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JakeRich · 01-04-03, 01:10 PM

How about giving us some information on a few more symptoms?

1. Are you using a USB Hub? Some are not as reliable as others, and Activesync wants a nice stable connection. Connect directly to the pc.
2. Are you using a firewall? Firewalls interfere with the Activesync communcations sometimes, particularly if you have high security set. Diasble the Firewall.
3. Are you using the USB connectors on the front or back of the pc? Remarkably, the back ones seem to work better. No reason, just observation.
4. Are the Dell drivers installed? (Connect the Axim, look at Device Manager, you should see a device called Dell Axim USB Sync with no ! or ? present. If it's not there, or if it has the ! or ?, then the driver is NOT installed.) Reinstall or update the driver.

01-04-03, 01:10 PM	#2 (permalink)
JakeRich Aximsite Hall of Fame Join Date: Nov 2003 Posts: 7,877 Thanked 1 Time in 1 Post	How about giving us some information on a few more symptoms? 1. Are you using a USB Hub? Some are not as reliable as others, and Activesync wants a nice stable connection. Connect directly to the pc. 2. Are you using a firewall? Firewalls interfere with the Activesync communcations sometimes, particularly if you have high security set. Diasble the Firewall. 3. Are you using the USB connectors on the front or back of the pc? Remarkably, the back ones seem to work better. No reason, just observation. 4. Are the Dell drivers installed? (Connect the Axim, look at Device Manager, you should see a device called Dell Axim USB Sync with no ! or ? present. If it's not there, or if it has the ! or ?, then the driver is NOT installed.) Reinstall or update the driver.