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Mayoke · 03-12-03, 10:32 PM

Ok, on March 09, 2003, my Axim was determined to be defective. (The stylus just quits working until you hard reset it.) They told me they would send a replacement. My warranty states next business day replacement. That would mean I SHOULD have had my new Axim on Tuesday. According to the site, it's scheduled to ship on the 17th!!!!! That is NOT next business day. Not a very good or smart move. I've run my own business before and if I couldn't support what I had in writing, I wouldn't state it.

Overall, I'm happy with my Dell but this has put a VERY tainted view in my mind and perspective of how they treat their customers. Not a very smart business move at all.

03-12-03, 10:32 PM	#1 (permalink)
Mayoke Aximsite Rookie Join Date: Feb 2003 Location: Norcross, Georgia Posts: 22 Thanked 0 Times in 0 Posts	Warranty woes......... Ok, on March 09, 2003, my Axim was determined to be defective. (The stylus just quits working until you hard reset it.) They told me they would send a replacement. My warranty states next business day replacement. That would mean I SHOULD have had my new Axim on Tuesday. According to the site, it's scheduled to ship on the 17th!!!!! That is NOT next business day. Not a very good or smart move. I've run my own business before and if I couldn't support what I had in writing, I wouldn't state it. Overall, I'm happy with my Dell but this has put a VERY tainted view in my mind and perspective of how they treat their customers. Not a very smart business move at all. __________________ You do not know me but if you ask, you will.