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dp1don · 08-06-04, 07:19 PM

Hello all. Due to integration problems with my Today Plus installation (the workaround patch that was supposed to defeat the expiration date on the beta), I was forced today to do a hard reset on my system. I wasn;t worried, as all my data was backed up. However, we've come a cropper with MS Reader.

After the reset, I attempted to reactivate the MS Reader on my Axim so I could access my secure E-Books. After I went through the online process of loggining in via passpoirt and pressing the activation control, I was greeted with the message that "MS Reader can no longer access this eBook." Worse yet, the MS Reader splash screen states my copy is activated for "customer!@msn.com".

There's obviously an error, but I'll be darned if I can find it.

Downloading the 2.2.3 version or MS reader had no effect. Attempting to reactivate from a different host PC was also ineefective.

I'm scheduled to fly on 10 day trip next wednesday. I had already purchased all my e-books (in secure MS Reader format) and am hoping folks might have an answer or two that I can use rapidly.

08-06-04, 07:19 PM	#1 (permalink)
dp1don Aximsite Prospect Join Date: Jul 2003 Location: lake Steves, WA Posts: 4 Thanked 0 Times in 0 Posts	Help! Axim Reset dsabled MS Reader Hello all. Due to integration problems with my Today Plus installation (the workaround patch that was supposed to defeat the expiration date on the beta), I was forced today to do a hard reset on my system. I wasn;t worried, as all my data was backed up. However, we've come a cropper with MS Reader. After the reset, I attempted to reactivate the MS Reader on my Axim so I could access my secure E-Books. After I went through the online process of loggining in via passpoirt and pressing the activation control, I was greeted with the message that "MS Reader can no longer access this eBook." Worse yet, the MS Reader splash screen states my copy is activated for "customer!@msn.com". There's obviously an error, but I'll be darned if I can find it. Downloading the 2.2.3 version or MS reader had no effect. Attempting to reactivate from a different host PC was also ineefective. I'm scheduled to fly on 10 day trip next wednesday. I had already purchased all my e-books (in secure MS Reader format) and am hoping folks might have an answer or two that I can use rapidly.