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dp1don · 08-07-04, 04:15 AM

OK, still no luck.

Started again with a hard reset (clearing the playing field, so to speak).

Verified that the Axim version of MS Reader reset to version 2.1.

Attempted to activate, again found Amix copy was activated for customer!@msn.com.

Ensured all applications were not running in memory.

Ran MS Reader upgrade routine from website, upgraded software to version 2.3 (build 4182).

Again reactivated MS reader, no change (still shows activated for customer!@msn.com).

Filed support incident w/ Microsoft on issue, waiting for reply.

08-07-04, 04:15 AM	#4 (permalink)
dp1don Aximsite Prospect Join Date: Jul 2003 Location: lake Steves, WA Posts: 4 Thanked 0 Times in 0 Posts	OK, still no luck. Started again with a hard reset (clearing the playing field, so to speak). Verified that the Axim version of MS Reader reset to version 2.1. Attempted to activate, again found Amix copy was activated for customer!@msn.com. Ensured all applications were not running in memory. Ran MS Reader upgrade routine from website, upgraded software to version 2.3 (build 4182). Again reactivated MS reader, no change (still shows activated for customer!@msn.com). Filed support incident w/ Microsoft on issue, waiting for reply.