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Here's another update: The motherboard that was installed in my laptop wasn't charging my batteries!
After another phone call to Dell, I had ANOTHER MOTHERBOARD installed 6 days after the first replacement! This one has worked perfectly ever since.
I had a discussion with a friend at work yesterday afternoon. He was going to go out and buy a new computer today. We discussed my situation with Dell. A couple of others came into the conversation as it progressed and each of them recommended that he buy a Dell!
We work for a major oilfield services company (Globally, we have over 100,000 employees) and use many computers on a daily basis for data gathering and presentation. We are in the process of replacing our corporate computers (usually Compaq's) with Dells! All of the network servers at work are also Dell machines.
My Dells have worked well for me, and I plan on buying more in the not too distant future.
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