online ordering / tracking.
up until 10.00pm last night my order had the following info:
"Your order is currently in manufacture. It will then go into testing before it is shipped. Unfortunately we do not have a delivery date as of yet, however you can estimate the ETA of 5-7 working days barring any technical issues, although if we can get it to you sooner, we will. Please do not hesitate to e-mail us again in 48 hours and we will happily update you on status."
received in an email when i complained that i had heard nothing from date of order , and had no order no , only a confirmation of order receipt.
this morning , from an email with proper order no and customer number , i find that it was shipped on the 12th.
delivery is stated as today , but no phone call from couriers which is supposed to be 24 hours before delivery.
website for tracking has last movement on friday.
phone call to carriers states 'delivery sometime today , before 6.00pm'
three emails to dell are still unanswerred from before saturday.
i'm glad i'm not in a rush for this.
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Gary MacKenzie
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