Mobility Site - View Single Post - Restore cannot be completed successfully, please help!

Alt-RA · 08-23-04, 07:11 PM

Hey there Aximsite...I need some help if anyone can offer any...

My Axim X5 running Pocket PC Version 4.20.1081 (Build 13100) decided to have a battery problem and died. Battery has since been fixed and I would like to perform my system 'Restore'. When I select 'Tools' - 'Backup/Restore' - 'Restore' - 'Restore Now' inside Activesync, I get a DEVICE MISMATCH error which states the following:

"Restore cannot be completed successfully. The selected backup file was created from a different type of mobile device. For more information about possible causes and solutions to this error message, click Help."

It would be impossible for me to have a 'device mismatch'. I have only owned one (1) Pocket PC. This Axim. Anyone know what I can do to solve this issue? Any and all suggestions are MUCH appreciated. Thanks!

08-23-04, 07:11 PM	#1 (permalink)
Alt-RA Aximsite Prospect Join Date: May 2003 Posts: 7 Thanked 0 Times in 0 Posts	Restore cannot be completed successfully, please help! Hey there Aximsite...I need some help if anyone can offer any... My Axim X5 running Pocket PC Version 4.20.1081 (Build 13100) decided to have a battery problem and died. Battery has since been fixed and I would like to perform my system 'Restore'. When I select 'Tools' - 'Backup/Restore' - 'Restore' - 'Restore Now' inside Activesync, I get a DEVICE MISMATCH error which states the following: "Restore cannot be completed successfully. The selected backup file was created from a different type of mobile device. For more information about possible causes and solutions to this error message, click Help." It would be impossible for me to have a 'device mismatch'. I have only owned one (1) Pocket PC. This Axim. Anyone know what I can do to solve this issue? Any and all suggestions are MUCH appreciated. Thanks!