Well here we are, 12 days after I emailed Jamdat. I did receive a response from them - 10 days after I sent my email requesting assistance. They asked for information that I clearly had given in the original email so I had to give it again. Now I am playing the waiting game again. This is terrible!
What's even worse is that Handango has not even bothered to respond to my inquiries. I have contacted them twice within the past month and both emails have gone unanswered. To say I am displeased with them would be an understatement. I may have to reconsider where my software purchases are made if this is the level of customer support I can expect
