I finally heard back from Jamdat. They cannot help me unless I give them the credit card number used for the purchase. Well duh! I contacted them because I couldn't download the software from Handango because I no longer have the credit card that was used to make the purchase. I emailed Handango several times and have received no response. So looks like I am hosed. Can't say that I'll be spending anymore of my hard earned $$ on software from Jamdat or Handango