Thread: Mini Synch
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Old 03-20-03, 01:11 AM   #20 (permalink)
headhunter
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Join Date: Mar 2003
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I'm sure this is probably great product.... If you can get one. I placed an online order on 2/8/03 because their site said it was shipping on 2/15/03. After a couple of weeks, no delivery, and no word from customer service I checked back and the site said shipping on 2/25/03. With a friendly e-mail to Wing I received an apology but no product. I checked back again a week later and the shipping date had once again changed to 3/5/03 and still not even an e-mail from BOXWAVE saying that the product was delayed. I once again complained by e-mail and was told that a I would be given a refund which has still not been issued. The shipping date has now changed a third time, since my order was placed, to 3/25/03 and still no sign of customer service or my money.

Bottom line is that BOXWAVE is taking orders for a product that they don't even have and obviously does not have the manpower to process refunds.

BUYER BEWARE!!!
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