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Probably they introduced this ban when some people started online petitions on other web sites and they linked those other sites. Dell disliked that very much.
But why would a company want to suppress petitions by customers? I would think petitions are good indicators of market demand and generally they provide information on what the customers want. But Dell obviously thought that it was bad publicity and they tried to minimize the number of people joining petitions, even by suppressing information on where those petitions can be found.
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