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I didn't disagree with the router portion, although the soft reset should take care of this. My point was that if his other PC's can access the internet, there's no need to go through the whole "Modem - Router" power cycling process. I do this when I notice that the signal has dropped on my Cable modem, and that's about the only time that I need to do this. Also, when I do power off my CM, I leave the router on. This has always worked for me, just sharing my experience.
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