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vann624 · 09-20-04, 11:58 PM

This is my first post! Geez, I'm so nervous...

I got my X30 from Dell about a week ago, and purchased with it the McAfee VirusScan PDA subscription that they offer. I installed and attempted to update, but was denied by an error message basically telling me that I had to first register my subscription per the instructions that were being e-mailed to me. A week and several re-installs later, I've received no e-mail and still can't update. I even established another e-mail address to start a totally fresh registration process and met the same results. Online registration at mcafee.com isn't available for VSPDA. I know there's not a significant virus threat to PDAs (yet), but I paid and gitting stiffed makes me all mad inside.

I've tried McAfee Tech Support, but they seem to be completely inept. The program runs flawlessly otherwise and my net connection is functional, so I dont think it's a Dell issue. Anybody?

09-20-04, 11:58 PM	#1 (permalink)
vann624 Aximsite Rookie Join Date: Sep 2004 Location: Anchorage, Alaska Posts: 25 Thanked 0 Times in 0 Posts	McAfee VirusScan woes This is my first post! Geez, I'm so nervous... I got my X30 from Dell about a week ago, and purchased with it the McAfee VirusScan PDA subscription that they offer. I installed and attempted to update, but was denied by an error message basically telling me that I had to first register my subscription per the instructions that were being e-mailed to me. A week and several re-installs later, I've received no e-mail and still can't update. I even established another e-mail address to start a totally fresh registration process and met the same results. Online registration at mcafee.com isn't available for VSPDA. I know there's not a significant virus threat to PDAs (yet), but I paid and gitting stiffed makes me all mad inside. I've tried McAfee Tech Support, but they seem to be completely inept. The program runs flawlessly otherwise and my net connection is functional, so I dont think it's a Dell issue. Anybody?