Mobility Site - View Single Post - Dell USB Sync cable on a WinNT 4.0 machine

sfoister · 01-07-03, 09:26 AM

I have the same problem. Following a link from the microsoft site, I ended up at bsquare. Their patch is known to work with some PocketPCs, but not all. They sent me one to trial (and then pay the $39 if it works!) part of their email to me below.
Once I get round to trying it - I'll let you know if it works! (Or if anybody else out there more tech-savvy want to try, please take this on. I'm a newbie!)
The alternative, updating the entire corporate network from NT just for little me's PocketPC, is going to take a while.
In the meantime I can still synchronise, from home, using my Win2000 laptop and a remote access server.

Or, is there going to be a Dell serial cable?

Steve
(?first Aximsite member in England?)
----------------
From: BSQUARE Technical Support [mailto:Support@bsquare.com]
Sent: Monday, November 25, 2002 6:38 PM
To: 'Foister, Steve'
Subject: RE: Windows NT and USB

Hi Steve,

I've attached a copy of the USB for NT 4.0 software. After you unzip the
file you'll find one self-extracting executable. When you run setup you'll
want to be sure no other applications are running in the background
(including anti-virus software). When you run Setup you'll then have access
to Online Help.

When you try to connect your Dell device, the software will look for a
VendorID/ProductID combo in the registry which it may not find. If this is
the case, you'll find an error in NT's Event Viewer with the source as
either "BOHCI" or "BUHCI". If you doubleclick the message and send us the
contents of the Description field we may be able to see if a simple registry
change will enable your device.

Thanks for tryin this out.

Mark

01-07-03, 09:26 AM	#5 (permalink)
sfoister Aximsite Prospect Join Date: Jan 2003 Location: Hampshire, UK Posts: 8 Thanked 0 Times in 0 Posts	I have the same problem. Following a link from the microsoft site, I ended up at bsquare. Their patch is known to work with some PocketPCs, but not all. They sent me one to trial (and then pay the $39 if it works!) part of their email to me below. Once I get round to trying it - I'll let you know if it works! (Or if anybody else out there more tech-savvy want to try, please take this on. I'm a newbie!) The alternative, updating the entire corporate network from NT just for little me's PocketPC, is going to take a while. In the meantime I can still synchronise, from home, using my Win2000 laptop and a remote access server. Or, is there going to be a Dell serial cable? Steve (?first Aximsite member in England?) ---------------- From: BSQUARE Technical Support [mailto:Support@bsquare.com] Sent: Monday, November 25, 2002 6:38 PM To: 'Foister, Steve' Subject: RE: Windows NT and USB Hi Steve, I've attached a copy of the USB for NT 4.0 software. After you unzip the file you'll find one self-extracting executable. When you run setup you'll want to be sure no other applications are running in the background (including anti-virus software). When you run Setup you'll then have access to Online Help. When you try to connect your Dell device, the software will look for a VendorID/ProductID combo in the registry which it may not find. If this is the case, you'll find an error in NT's Event Viewer with the source as either "BOHCI" or "BUHCI". If you doubleclick the message and send us the contents of the Description field we may be able to see if a simple registry change will enable your device. Thanks for tryin this out. Mark __________________ Steve ?First Axim in England?