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Same here
I have the same exact problem as well. The unit turns on and then the screen freezes, the buttons work.
I contacted DELL and I have to send the unit in. Looking at the posts here this seems to be a larger problem.Let's see what they'll do. Honestly I wondering if this strange card you have to use with the screen protectors has anything to do with this. How do know know how much pressure to the screen is too much? I think I will avoid using that thing in future, bubbles or no bubbles.
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