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Have you tried remapping the buttons? I never had the problem but I've heard others, when they looked at their screen, all the buttons were mapped to F22. Check out Settings/Detail 'Input 1' Tab. Last row is select and start (for nintendo anyway) mapped to C1h and C2h left to right. If you need more help I can post a screenshot of my controls screen, but I'll wait and see if you've had any luck first. Good luck!
joe
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