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Old 11-12-04, 11:51 AM   #21 (permalink)
DrGonzo2k2
Aximsite Minor League
 
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You should really try the handheld support chat. Dylan, the rep that I spoke to, was familiar with this problem. Once I told him other customers were receiving replacements he wanted to see the link to this thread. I gave it to him, and 5 minutes later he was filling out the form to get me a new unit.

FWIW,
Dr. Gonzo
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