Sorry but from your description, I assumed the main problem was the battery. It still may be that the screen becomes inactive because it thinks the backup battery is dead. A quote from JakeRich on the thread I linked above:
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Quote:
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Originally posted by JakeRich
... Some folks put a little foam pad on the back of the battery so the cover pushes the battery firmly into the pocket.
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Have you tried this? You'll probably have to put the Ax on the charger for a period after doing it to get the charge back up before it will restart.