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Old 04-07-03, 05:59 PM   #2 (permalink)
missc
Aximsite Minor League
 
Join Date: Jan 2003
Posts: 122
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I had the same exact problem and it continued for a couple of weeks. I did everything I could think of including removing both batteries and waiting 5-10minutes. I contacted Dell and they sent me out a replacement axim. Although refurbished it looks brand new and I haven't had a single problem with it. It is a much more recent version than my previous one so there are no D-pad issues to deal with. I'm very pleased with their service. I called on a Saturday and it was delivered on Tuesday a.m.

Try removing the batteries and if this continues I would contact Dell. Initially they wanted me to wait 48 hours and they would contact me to see if I still had the problem. I had to convince them this was happening over and over and I didn't really want to lose my data again etc... One good thing to come out of. I'm an expert at backup/restore

Good luck
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