Mobility Site - View Single Post - Yet another D-Pad Question

CMeys · 04-10-03, 07:50 PM

I just called Dell and they agreed to send me a replacement (my Axim is 2 months old) because I told them that since I got it the D-Pad has been wobbly and hard to use. I told them I hadn't called before since I didn't realize it wasn't supposed to be like that (true, I realized that from this thread here).

They tried to get me to do a soft reset and a hard reset, but I told them I had done that (which I had though for other reasons). They told me to apply the D-Pad patch, but I truthfully told them I had done that too. Then they said they send me a replacement. I should receive it Friday or Monday.

04-10-03, 07:50 PM	#13 (permalink)
CMeys Aximsite Rookie Join Date: Feb 2003 Posts: 69 Thanked 0 Times in 0 Posts	I just called Dell and they agreed to send me a replacement (my Axim is 2 months old) because I told them that since I got it the D-Pad has been wobbly and hard to use. I told them I hadn't called before since I didn't realize it wasn't supposed to be like that (true, I realized that from this thread here). They tried to get me to do a soft reset and a hard reset, but I told them I had done that (which I had though for other reasons). They told me to apply the D-Pad patch, but I truthfully told them I had done that too. Then they said they send me a replacement. I should receive it Friday or Monday.