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Originally Posted by jpmarth
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Everything in the BIS will stay. You will have to delete it manualy.
I would first, go into file explorer and delete everything. You might have to uninstall anything installed to that location so you don't get that same file sharing error.
Then do a hard reset.
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I would do it in the opposite order, I would do a hard reset and then use file explorer and just try to delete the built-in storage folder, it'll delete everything in the folder and then tell you is can't delete the folder itself. That way you don't have to worry about any file sharing errors.