Mobility Site - View Single Post - Single Most Agitating thing so far-McAfee Antivirus PDA from Dell

slwiser · 02-05-05, 10:51 AM

Has been the purchase of the McAfee antivirus software from Dell.

Mcafee just will not register my copy and allow my copy to update the antivirus rules. I have been on the chat with them several times. Each time they give me a phone number and that number takes me to one of either of three places. One back to the chat area on the internet site. Second: to a 39$ per trouble ticket phone service and third to a 19$ per item phone service. All for a 15$ purchase.

I finally got an email telling me to send them a copy of the invoice. I did this by email and fax.

They apparently blew me off since I have not gotten the trial version reset to a one year subscription.

So if anyone is interested in getting the add-on virus from Mcafee, my advise is to pass...

BTW, if anyone is interested in McAfee products of any kind you, had better check out their service options first. Just how will they SERVICE YOU?

Steve

BTW, for personal use AirScanner antivirus and firewall is available for free use.

02-05-05, 10:51 AM	#1 (permalink)
slwiser Aximsite Prospect Join Date: Jan 2005 Posts: 16 Thanked 0 Times in 0 Posts	Single Most Agitating thing so far-McAfee Antivirus PDA from Dell Has been the purchase of the McAfee antivirus software from Dell. Mcafee just will not register my copy and allow my copy to update the antivirus rules. I have been on the chat with them several times. Each time they give me a phone number and that number takes me to one of either of three places. One back to the chat area on the internet site. Second: to a 39$ per trouble ticket phone service and third to a 19$ per item phone service. All for a 15$ purchase. I finally got an email telling me to send them a copy of the invoice. I did this by email and fax. They apparently blew me off since I have not gotten the trial version reset to a one year subscription. So if anyone is interested in getting the add-on virus from Mcafee, my advise is to pass... BTW, if anyone is interested in McAfee products of any kind you, had better check out their service options first. Just how will they SERVICE YOU? Steve BTW, for personal use AirScanner antivirus and firewall is available for free use. Last edited by slwiser; 02-05-05 at 11:04 AM.