psionandy

Originally Posted by cajunfox

11. Well I can purchase the unit and cancel within the time limit of 30 days, and then 7 days upon receiving the unit right? As soon as you receive the order confirmation make sure you really want it, once you’ve been charged and no longer actually want it, there is a cancellation fee of £25. Read: http://www.aximsite.com/boards/showt...hlight=dell+uk

Actually the distance selling regulations (2000) give a consumer (not a business customer) 7 working days after the day of delivery to reject any item sent by mail order, for any reason at all. Under Dells T&Cs you are oblidged to pay for the cost of getting the item back to them (courier of your choice) but you don not have to pay a cancellation charge.

Dell must then give you a full refund in less than 30 days.
a link to the full regulations can be found here. (for people who like to read the small print)

http://www.hmso.gov.uk/si/si2000/20002334.htm



If you a not a home user (consumer) then the regulations do not apply.

__________________
You'd have thought that someone would have put a sig here
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.