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Gretchen, i had the same problem after upgrading to the new Axim Roms. After upgrading my rom, i would do a restore, and then try to sync, but everytime i tried to sync it would attempt to sync me as a Guest and not my device name. After disconnecting, my activesync on the desktop would display my device name. But when trying to sync, would switch to Guest.
I tried everything that you have tried to fix it, but i found that the only thing to fix my situation was the following:
1) hard reset
2) did not restore but manually reinstalled all my programs
3) reinstalled activesync 3.6
this fixed it, but granted it was a pain in the ass. Had to go through this process twice so far and would not wish it on my worse enemy. If anyone knows a good activesync replacement program, please let me know. i'm fed up with the buggy activesync.
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