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Originally Posted by mark430
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Follow up to earlier post. Contacted dell live chat on feb 11, Ashot Nirwan. Ashot said the problem was with my system and that it won't happen again.Told him I can't take the chance. He asured me it will not happen.I have two computers left, the cradle won't be used. I've order a bluetooth usb connector that I will try out. If I get real bold I might try the sugestion of Volwrath post above, to not plug the cradle into the ac outlet
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I would call up Customer Service and if given the same runaround, ask to speak to a manager. Get her name and employee number. Let her know that you know that the problem is with the cradle as the problem never occurred before and doesn't occur when the pocket pc is not used. Demand a replacment cradle. Good luck!