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hmm..if his contact info changes a lot, I can see that Excel wouldnt'work. Check Handango and PocketGear. They might have something that will work. You can also download trial versions so you can check it out before you buy it.
in those pograms, check for an option to change the default PIM from outlook. the prob is that outlook does tasks, notes, etc which is why many PPC PIM's use it to sync on the desktop. I have Office XP at home so I use outlook only to backup my axim's info, and I use outlook express for email and addressbook.
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