Ramises

After doing what I though was careful research, I ordered an Axim X50 about two weeks ago. It arrived yesterday and was shipped back today.

Among the problems were:
1.) failure to recognize the 512MB CF card which was ordered from Dell with the unit. The Axim reported it was 90MB;
2.) wireless function did not work. The wireless router is three feet from the Axim. A Toshiba laptop was able to connect and work with the accesspoint, but now the Axim;
3.) battery would not charge. It was left on overnight and was charging for about 10 hours. It would only work with the AC power supply. It would not turn on with the just the battery; finally,
4.) technical support is outsourced. When I called for technical support, I spend over half the time trying to understand what the person was saying. Had I known technical support had been outsourced, I would have never purchased the unit!

As a final kicker, they send me a shipping address with a Zip Code (78700) that UPS would not recognize. I had to find the correct Zip Code on the U.S. Postal Service web site before UPS would accept the shipment.

A great job all around by the formerly very good Dell!