Ramises

Thanks for the responses to my X50 story. I do accept some but not all of the criticism.

Yes, I should have know that technical support was outsourced but did not research this aspect of the Axim. The other faults were, however, with the unit.

The CF card was never recognized because it was not in the list of storage devices. You can't select what the unit does not see. Even the file manager could not see the CF card. Either it or the Axim was defective.

The battery is designed to be inserted in only one way. The copper contacts on the battery were connected to the copper contacts of the Axim, but it would never charge. The unit would only work off the AC to DC converter.

It is possible that the problem with the wireless could have been fixed, but when you get someone on the phone who you cannot understand, and who is reading from a script you quickly realize that they do not know the unit, or how it operates. You can tell within about 60 seconds if a technical support person knows what they are doing.

I admit to having limited patience, but this is due to knowing how things should work and quickly recognizing when they do not. I have built dozens of PC from scratch, installed the software, configured servers, etc. I wrote my first computer program in 1965 and worked on more computer than most people can even name. I also owned and used several Palm devices over the years but thought I would try a Pocket PC for a change.

The Axim X50 was defective, and I would not waste any further time trying to fix Dell's production problems.