radimus

If I spent several hundred dollars on a device, I would spend some time trying to get it to work.

ASSUMING that it is a manufacturing defect, then a single call to dell will get an advance replacement (guaranteed via a credit card of course)

ASSUMING that it is a manufacturing defect, then how can you justify the poor opinion of the product (or company), since EVERY company has a percentage of defective products... and just got the one out 14 million that is defective.

ASSUMING that Ramses said that he did not know that Dell had outsourced techsupport BUT is still knowledgable, how knowledgable could he be when the outsourcing has been common knowledge for over 2 years now...

It is not reasonable to believe or ASSUME that any product will do everything it was designed to do right out of the box, with no assistance from the operator... you do not start driving a car without training first, you do not get a license for that car without peactice and testing.

It is not reasonable to blame the Axim for failure to connect to a WAP, without knowing if a MAC filter is turned on, or the wrong WEP key is provided, or if it an A or G only router

I'll concede the point that he may have recieved a bad Axim, but that could have been damaged in shipping as well as a manufacturing defect... neither one justifies his opinion of Dell or Axims.

He is frustrated at his inability to use the device that he waited 2 weeks to get... But the issue MAY or MAY NOT be Dell's fault.

The fact that he said the Ax called his 512mb card 90mb, leads me to ASSUME that he has a bad card OR doesn't recognize the SD Card entry in the file manager (or he put it in the wrong slot :-) )

The fact that he didn't know Dell (as well as dozens of other companies) had outsourced tech support, leads me to ASSUME that he doesn't pay much attention to Dell or the industry.

the fact that he said that he left it on for 10 hours but it wouldn't charge, leads me to ASSUME that we was confusing power with backlight

All of this leads me to ASSUME that he would be best off with some real knowledge on the platform before wasting his money

__________________

Quote:

"Always vote for principle, though you may vote alone, and you may cherish the sweetest reflection that your vote is never lost." -- John Quincy Adams

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