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Originally Posted by Wynton
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I'm about to try all the suggestions here, though I'm not sure if my problems are identical.
For me, I am able to correct the alignment problem each time by using the realignment utility (though every now and then I seem caught in a loop, briefly). But the correct alignment never seems to last very long.
Can someone who has spoken to Dell tech support just mentioned whether Dell offered any other suggestions, aside from those already mentioned in this thread?
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Basically when you talk to Dell tech support they tell you to align the screen and then soft-reset. If that doesn't work (which for our problem it wont but I humored him anyway) then they ask you to hard-reset. I basically refused to do this as I need all the data that I keep in my Ax. That's when he said he'd just send me a new one.