Mobility Site - View Single Post

Mtbrider · 03-12-05, 10:13 PM

I have had my X50v for about a week and the alignment just went bad yesterday. I tried the same kind of stuff that has already been posted here with Dell support (via chat service) with no luck. Dell wanted me to do a hard reset, so I backed up my data and did the hard reset. Now the unit is completely unusable as it is permanently stuck in the screen alignment loop. Neither cycling the power, nor a soft reset, nor a hard reset gets it past the screen alignment loop. Dell is shipping me another unit (they said it would be a new unit). I love the X50v, but based on all the problems and no word from Dell that they really have a problem that they intend to fix I am tempted to return it. Does anyone know how long you have to do a return - I thought I saw 21 days, but I am not sure and wonder if that is from when you received it or invoice date? What comparable (price & features) alternatives are there to the X50v?

03-12-05, 10:13 PM	#26 (permalink)
Mtbrider Aximsite Rookie Join Date: Mar 2005 Posts: 27 Thanked 0 Times in 0 Posts	Another one bites the dust! I have had my X50v for about a week and the alignment just went bad yesterday. I tried the same kind of stuff that has already been posted here with Dell support (via chat service) with no luck. Dell wanted me to do a hard reset, so I backed up my data and did the hard reset. Now the unit is completely unusable as it is permanently stuck in the screen alignment loop. Neither cycling the power, nor a soft reset, nor a hard reset gets it past the screen alignment loop. Dell is shipping me another unit (they said it would be a new unit). I love the X50v, but based on all the problems and no word from Dell that they really have a problem that they intend to fix I am tempted to return it. Does anyone know how long you have to do a return - I thought I saw 21 days, but I am not sure and wonder if that is from when you received it or invoice date? What comparable (price & features) alternatives are there to the X50v?