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nkrtwx · 03-19-05, 10:41 PM

When I try to install AS 3.8 from the Microsoft Website (or from the CD) I get the following error AFTER a 100% install:

Setup missing required file
Setup required the file
c:\documents and settings\my name\local settings\temp\IXP000.tmp\support\nt5_supp.dll, which does not exist
Please run setup again

have tried everything i know to try. have tried the solution recommended by Michael Sean Brown from google groups. Unfortunately the IXP000.tmp file (or anything remotely close in name) is not on my computer.

I have tried installing in safe mode. I have looked in the registry to uninstall recommended files from other forums. Once again, I don't have those files.

Any thoughts? Thanks thanks thanks!

03-19-05, 10:41 PM	#1 (permalink)
nkrtwx Aximsite Prospect Join Date: Mar 2005 Posts: 1 Thanked 0 Times in 0 Posts	ActiveSync "Setup Missing Required File" When I try to install AS 3.8 from the Microsoft Website (or from the CD) I get the following error AFTER a 100% install: Setup missing required file Setup required the file c:\documents and settings\my name\local settings\temp\IXP000.tmp\support\nt5_supp.dll, which does not exist Please run setup again have tried everything i know to try. have tried the solution recommended by Michael Sean Brown from google groups. Unfortunately the IXP000.tmp file (or anything remotely close in name) is not on my computer. I have tried installing in safe mode. I have looked in the registry to uninstall recommended files from other forums. Once again, I don't have those files. Any thoughts? Thanks thanks thanks!