Mobility Site - View Single Post - Dell faces Quebec class-action suit after computer price-change

wildcat · 05-09-03, 03:35 AM

Disclaimer: I did not write this article but is a copy from canoe.ca

Dell faces Quebec class-action suit after computer price-change

MONTREAL (CP) - Dell Canada may face a class-action lawsuit in Quebec for adding hundreds of dollars to the listed price of a hand-held unit on its web site.

The consumers' group Union des consommateurs said Thursday it has asked a Superior Court judge for permission to sue the computer giant. The group is demanding Dell stick to the price of $89 to $118 listed last month for Axim X5 pocket PC models. Dell posted a correction on its web site on April 7, saying the actual retail price for the units was $379 for a basic model and $549 for a faster unit.

But l'Union des consommateurs said in a news release that a number of customers placed Internet orders under the original price. It added Dell is violating Canadian competition and consumer-protection laws by refusing to honour the lower price.

"L'Union des consommateurs believes Dell is bound by the (original) price listed on its site," said the group, which is launching the suit along with Montrealer Olivier Dumoulin.

"(We) demand that all transactions be honoured."

The Superior Court must approve the class-action suit before it can go ahead.

L'Union des consommateurs said the suit would be the first of its kind in Quebec involving electronic transactions.

05-09-03, 03:35 AM	#1 (permalink)
wildcat Aximsite All Star Elite Member Join Date: Apr 2003 Location: Middletown CT Posts: 938 Thanked 0 Times in 0 Posts	Dell faces Quebec class-action suit after computer price-change Disclaimer: I did not write this article but is a copy from canoe.ca Dell faces Quebec class-action suit after computer price-change MONTREAL (CP) - Dell Canada may face a class-action lawsuit in Quebec for adding hundreds of dollars to the listed price of a hand-held unit on its web site. The consumers' group Union des consommateurs said Thursday it has asked a Superior Court judge for permission to sue the computer giant. The group is demanding Dell stick to the price of $89 to $118 listed last month for Axim X5 pocket PC models. Dell posted a correction on its web site on April 7, saying the actual retail price for the units was $379 for a basic model and $549 for a faster unit. But l'Union des consommateurs said in a news release that a number of customers placed Internet orders under the original price. It added Dell is violating Canadian competition and consumer-protection laws by refusing to honour the lower price. "L'Union des consommateurs believes Dell is bound by the (original) price listed on its site," said the group, which is launching the suit along with Montrealer Olivier Dumoulin. "(We) demand that all transactions be honoured." The Superior Court must approve the class-action suit before it can go ahead. L'Union des consommateurs said the suit would be the first of its kind in Quebec involving electronic transactions. __________________ To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. Wildcat aka Scott To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. Technical Operations ESPN