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RichAur · 04-04-05, 12:16 PM

Hi,

I am having the same problem with an X50. It will only connect after rebooting my PC with the X50 in the cradle.

I bought two X50 from DELL one for the wife which she has connected to her laptop and does not have a problem with.

When I connect my X50 to her laptop and my cradle it works fine.

So from deduction there is something fishy going on with my PC.

I have read numerous forums - saying to diable the enhanced USB controller and plug the cradle into a self powered USB hub which I purchased.....none of which have worked for me.

I have updated the ROM on my X50 using my wifes laptop but still no successon upon connecting to my PC.

I also have found that the wifes X50 successfully connects and syncs via WiFi but mine with all the same settings does not.

This leads me to believe it is not a USB problem such as low power or disabling the enhanced USB controller but more like a communications/initialisation error caused by my PC on hot connecting of the X50.

I have rang DELL support but due to the lack of common sensne the so call techo argued that was definatly some thing wrong with the X50 and wanted me to send it back.Just couldn't fathom that it actually worked on my wifes PC without a hitch....Derrrrrrr.

I am on a quest to find the problem as I think it will be an easy and obvious fix.

CheersBigEars. I will report back hopefully with success.

04-04-05, 12:16 PM	#4 (permalink)
RichAur Aximsite Prospect Join Date: Mar 2005 Posts: 1 Thanked 0 Times in 0 Posts	Hi, I am having the same problem with an X50. It will only connect after rebooting my PC with the X50 in the cradle. I bought two X50 from DELL one for the wife which she has connected to her laptop and does not have a problem with. When I connect my X50 to her laptop and my cradle it works fine. So from deduction there is something fishy going on with my PC. I have read numerous forums - saying to diable the enhanced USB controller and plug the cradle into a self powered USB hub which I purchased.....none of which have worked for me. I have updated the ROM on my X50 using my wifes laptop but still no successon upon connecting to my PC. I also have found that the wifes X50 successfully connects and syncs via WiFi but mine with all the same settings does not. This leads me to believe it is not a USB problem such as low power or disabling the enhanced USB controller but more like a communications/initialisation error caused by my PC on hot connecting of the X50. I have rang DELL support but due to the lack of common sensne the so call techo argued that was definatly some thing wrong with the X50 and wanted me to send it back.Just couldn't fathom that it actually worked on my wifes PC without a hitch....Derrrrrrr. I am on a quest to find the problem as I think it will be an easy and obvious fix. CheersBigEars. I will report back hopefully with success.