"Where do they get these operators anyway?"
New Delhi?
It kind of irked me at the time.. all I could think was "fine, you're the guys buying me a new motherboard, want to try for two?"
You'd think they'd be all over it just because of incidents like mine where they are on the hook, no matter what, for the damage..
I haven't seen that Rollie or anyone has seen or responded to my post over there.. same thing happened when I posted about the lines on my display.. someone ask a followup question, I answered and then never heard a word from them again.. very little actual action there.. in fact the only person I did talk to throughout the whole thing who actually seemed to know what he was talking about and actually give a rats rear end was the guy in dispatch here stateside.. he came here and read the notes.. I don't know. Dell.. I just bought my husband a HP notebook.. and it's NICE, I actually may have to steal it from him
.. LOL.. I don't know how their customer service is but it's really hard to imagine that it's worse than Dell.. :bang:
Ann in Reno.. sigh, more snow on the way.. spring?? please??