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Originally Posted by RobertCF
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 There's no profitable reason for Dell to release an update. And CERTAINLY no profitable reason to release a FREE update. Do they not teach economics anymore? Customer service, as the general public chooses to define it, does NOT exist anymore, so don't even try to play that card.
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I will disagree with your whole comment. I think you can profit from selling an upgrade. Look at home many upgrades HP sold for older devices when PPC 2003 came out. It was sold for $30 each.
Customer service does exist. Dell has done a great job with me everytime I have called them. Above and beyond if you ask me. Don't get me wrong, I'm not saying it will be free but I think they will offer it.