Mobility Site - View Single Post - Once and For all: How to Connect Through Bluetooth Under Cingular and a 6820

Gryphon · 04-09-05, 04:38 PM

IVAN,

You rock!

Up until yesterday I was was an AT&T Wireless customer and my dial-up connection between my Motorola V600 and X50v worked beautifully--thanks to the great instructions on the AT&T Wireless site.

Yesterday I switched to Cingular and a V551 and I couldn't connect. Regular support didn't have a clue what I was talking about (and the guy in the store didn't know it was even possible). I was switched to the Product Support dept, and they told me my account had been set up wrong: Media account instead of a data account. They switched me to a data account, which I now know was unnecessary. They also told me to use *99***1# instead of *99#. But that didn't work either.

I called them again this morning and they informed me of the new User ID and Password, which I hadn't needed before. Still no dice. They said they couldn't see anything wrong and that it should work, finally leaving me with "Cingular doesn't support Bluetooth dial-up." Great. Then I found other (conflicting) posts and this one. Thanks very much for putting everything in one place. NO ONE AT CINGULAR MENTIONED THE EXTRA STRING!

I am using the ISP.CINGULAR configuration, and I think that's because I (now) have a data account and not a media account.

The interesting thing from reading the follow-up threads is that some people need the string and others don't. I think I received so many different messages from Cingular, and different forums, that I lost track of which setting combinations I've tried. But using: *99# and the ISP.CINGULAR settings accross the board did the trick, and I'm not touching it again.

Thanks again. This is yet one more time (of many) when online forums have proven more helpful than any official tech support.

-Gryphon

04-09-05, 04:38 PM	#17 (permalink)
Gryphon Aximsite Prospect Join Date: Apr 2005 Posts: 2 Thanked 0 Times in 0 Posts	IVAN, You rock! Up until yesterday I was was an AT&T Wireless customer and my dial-up connection between my Motorola V600 and X50v worked beautifully--thanks to the great instructions on the AT&T Wireless site. Yesterday I switched to Cingular and a V551 and I couldn't connect. Regular support didn't have a clue what I was talking about (and the guy in the store didn't know it was even possible). I was switched to the Product Support dept, and they told me my account had been set up wrong: Media account instead of a data account. They switched me to a data account, which I now know was unnecessary. They also told me to use 99*1# instead of 99#. But that didn't work either. I called them again this morning and they informed me of the new User ID and Password, which I hadn't needed before. Still no dice. They said they couldn't see anything wrong and that it should work, finally leaving me with "Cingular doesn't support Bluetooth dial-up." Great. Then I found other (conflicting) posts and this one. Thanks very much for putting everything in one place. NO ONE AT CINGULAR MENTIONED THE EXTRA STRING! I am using the ISP.CINGULAR configuration, and I think that's because I (now) have a data account and not a media account. The interesting thing from reading the follow-up threads is that some people need the string and others don't. I think I received so many different messages from Cingular, and different forums, that I lost track of which setting combinations I've tried. But using: *99# and the ISP.CINGULAR settings accross the board did the trick, and I'm not touching it again. Thanks again. This is yet one more time (of many) when online forums have proven more helpful than any official tech support. -Gryphon