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rta53 · 05-14-03, 07:34 AM

I sync my Axim with XP Pro via USB on my Dell Inspiron 7500. A problem that I had once has now happened again. Typically I sync at my desk with my Inspiron in the port replicator. The problem occured when I was at a customer's location. Here's what happened. After booting up I plugged in a USB device and I got a message like (I don't remember the exact message) "Another device is trying to access active sync" and my 2 choices are to retry or disconnect. Well retrying is not an option so my only option is to click on disconnect. When I do this and then open up ActiveSync connection settings, the check box for USB is greyed out and the note below says "USB not supported". The last time this happened I ended up removing and reinstalling ActiveSync. I was using version 3.6 then and am using 3.7 now. Is there another fix for this other than reinstalling ActiveSync?

05-14-03, 07:34 AM	#1 (permalink)
rta53 Aximsite Rookie Join Date: Mar 2003 Location: North Carolina Posts: 83 Device: Blackberry 8330 Carrier: Verizon Thanked 0 Times in 0 Posts	ActiveSync says USB not supported I sync my Axim with XP Pro via USB on my Dell Inspiron 7500. A problem that I had once has now happened again. Typically I sync at my desk with my Inspiron in the port replicator. The problem occured when I was at a customer's location. Here's what happened. After booting up I plugged in a USB device and I got a message like (I don't remember the exact message) "Another device is trying to access active sync" and my 2 choices are to retry or disconnect. Well retrying is not an option so my only option is to click on disconnect. When I do this and then open up ActiveSync connection settings, the check box for USB is greyed out and the note below says "USB not supported". The last time this happened I ended up removing and reinstalling ActiveSync. I was using version 3.6 then and am using 3.7 now. Is there another fix for this other than reinstalling ActiveSync?