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Originally Posted by zarxic
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Well, I got my "new" Axim. Did anyone else get a refurb sent to them as a replacement? If I'd of bought a refurb from Dell in the first place, I could understand that, but this won't fly. It'a A03 hardware and I'll be hopping on the chat here at work shortly to have them send me a new unit.
*EDIT*
Well, I guess it's policy that if something manages to make it past 21 days and then break, I get a refurb. Oh well, not that big of a deal I guess. I did ask the agent if they're aware of this problem as it seems a lot of people are experiencing it. She said they were aware and plan on releasing a patch to fix the problem. I'm not so sure a patch is going to do anything though, it seems like it's a hardware problem.
She had no idea how long it will be before the patch is released, but she was going to email me when it's released. Excuse me if I don't hold my breath.
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My device was bought brand new in the last week, so why was the hardware version A02? What should I do to ensure that my replacement is the up-to-date hardware version?